1. How do I add photos to my Storefront?
To add or remove photos from your Storefront, go to WeddingPro to log in to your account, then click on the 'Storefront' tab in the top toolbar.
Click on ‘Photos’ (The Knot) or ‘Photos and Videos’ (WeddingWire), and then click on ‘Add Photos’.
2. How do I remove photos from my Storefront?
To add or remove photos from your Storefront, go to WeddingPro to log in to your account, then click on the 'Storefront' tab in the top toolbar.
Click on ‘Photos’ (The Knot) or ‘Photos and Videos’ (WeddingWire), and then click on ‘Add Photos’.
3. How do I organize the photos in my Storefront Gallery?
You can reorder images in your gallery by selecting and dragging a photo to the desired position.
4. How do I set a main image on my Storefront?
You can choose a main image for your Storefront manually, or you can let our Smart Photo Selector (available for venues, catering, photography, flowers, planning, beauty & health, DJ and officiant categories) take the guesswork out and select a main image for you.
5. How do I use the Smart Photo Selector?
The Smart Photo Selector uses a proprietary algorithm that identifies which types of images are most likely to drive visits to your Storefront. You can toggle the feature on or off in the ‘Photos’ section of your Storefront.
6. What are the recommended photo requirements (size, resolution, etc.)?
Learn more about our Photo Upload Requirements.
7. How do I upload videos to my Storefront?
To add videos to your Storefront, go to WeddingPro to log in to your account, then navigate to the ‘Photos & Videos’ (The Knot) or ‘Videos’ (WeddingWire) section of your Storefront.
Then, click on ‘Add Videos’.
8. How do I edit videos on my WeddingWire Storefront?
To edit a video in your WeddingWire Storefront gallery, click the ‘Edit’ button in the title of the video you want to edit. Update the video title and/or description in the ‘Edit Video’ pop-up and click ‘Edit Video’ to save your changes.
How do I change the order of the videos in my Storefront gallery?
To change your Storefront’s video order, select and drag your videos to reorder them.
9. How do I adjust the focal point of a Storefront photo on The Knot?
To adjust the focal point of an image in your Storefront gallery on The Knot, navigate to the ‘Photos and Videos’ section of your Storefront. Then, click on the ‘Adjust focal point’ button to make changes to your listing photo (main image). Alternatively, hover over the image in the Storefront Preview section, then click on ‘Adjust Focal Point’ to make changes to any other image in your gallery.
A pop-up will then appear. Drag the circle to select the area you want to remain visible when the image is resized, then click ‘Apply’ to save your changes.
10. How do I add pricing to my Storefront?
To add pricing to your The Knot and WeddingWire Storefronts, go to WeddingPro to log in to your account and access your WeddingPro Dashboard.
Then click on the ‘Pricing & Deals’ tab at the top of the page to add a pricing overview and package information.
The information you enter will appear on your paid The Knot and WeddingWire Storefronts within a few hours.
11. Why is my pricing information not appearing on my Storefront?
Pricing is a premium feature that only appears on upgraded Storefronts.
If you have a paid Storefront and you are unable to save your pricing and package information, try reentering your information using numbers and letters only.
12. Why do I need to add pricing to my Storefront?
Over 75% of couples say pricing is the most important factor when deciding which vendors to contact, so having detailed, up-to-date pricing information can help you attract more strong leads.
13. How do I add social media links to my Storefront?
To add your social media pages (including Facebook, Twitter, Instagram and Pinterest) to your The Knot and WeddingWire Storefronts, go to WeddingPro to log in to your account and access your ‘The Knot’ or ‘WeddingWire’ dashboard.
Click on the ‘Storefront’ tab in the top toolbar, then 'Social Media Links' (The Knot) or 'Social Media' (WeddingWire).
Find the website field next to the social media icon you want to share. Paste your web address into the field, then click ‘Save’.
14. Why has the content been rewritten or updated on my Storefront?
As your advertising partner, we want to set you up for success—and that includes search engine optimization (SEO). Our team of SEO experts, copywriters and content creators will review and enhance your Storefront so you can stand out to dream couples ready to book.
15. What is the WeddingPro Team Profile tool?
The WeddingPro Profile Tool provides a space where you can introduce yourself and your team to couples. The information you share will automatically appear on all of your paid WeddingWire and The Knot Storefronts.
16. How can I add preferred vendors to my Storefront?
You can add fellow wedding pros to your Preferred Vendors list by logging into your WeddingPro account, clicking the 'Storefront' tab, and then selecting the 'Preferred Vendors' menu option on the left-hand side of the screen.
From there, you can search for and select your fellow vendor’s business name from the available search results, and then click ‘Save’ to add the selected vendor to your list.
17. How do I update my Storefront filters?
To update your Storefront search filters, log in to your WeddingPro account. Then navigate to your ‘The Knot’ or ‘WeddingWire’ dashboard and click on the ‘Storefront’ tab.
Click on 'Products and Services' (The Knot) or 'Frequently Asked Questions' (WeddingWire), and select the applicable filters or the ‘None of these apply’ option.
18. What are Diversity, Equity and Inclusion (DE&I) Filters?
Our DE&I filters enable couples to narrow down their search based on features that are important to them. That way they can more easily discover and connect with pros from underrepresented communities during their wedding planning journey.
19. How do I update my availability?
To update your availability, log in to your WeddingPro account and click on the ‘Availability’ tab at the top of your WeddingPro Dashboard. Click ‘Get Started’.
From there, you will be able to select the calendar you want to connect, add keywords and set your daily availability and capacity.
20. Will all of the events from the personal calendar I connect be displayed on my Storefront(s)?
No, we’ll only import the events you designate based on the keywords you input.
21. For the events that are imported, will my Storefront show the event details, like location and the couple's name?
No, you’ll simply show as ‘Available,’ ‘Unavailable’ or ‘Partially Available’ on that date on your Storefront(s).
22. How does the Availability feature’s daily booking limit work?
Setting your daily capacity allows you to select how many events you can service per day so couples know whether you are fully booked or not.
If you have not yet reached your booking limit, your availability status will display as ‘Partially Available’.