How To Complete Your Paid WeddingPro Setup

By following this guide, you will successfully set up your billing details, agree to the platform terms and fully complete your vendor profile so you can begin matching with couples. 

Prerequisites

You'll need to have the following information in order to get started: 

• Your business registration details (company name, address and contact details).
• At least 5-20 high-quality photos and one video (requirements are specific to your business type, so see the instructions in the wizard for the exact number of each required).
• Your baseline pricing structure and estimated average client spend.

Step-by-Step Instructions

Part 1: Initial Billing & Account Setup

1. Navigate to Billing Settings: 
   • Log in to your account, go to the upper right-hand corner of your dashboard, click your profile icon, and select Account > Billing.
2. Accept Quote Terms: 
   • Review the vendor quotation and terms of service, then click the Accept Terms checkbox to proceed.
3. Complete Billing Information: 
   • Fill out your payment method details and billing address, then click Save & Next.
4. Agree to Community Guidelines: 
   • Read through the Community Agreement and welcome screen, then click I Agree & Enter Onboarding to launch the Wizard.

Part 2: Completing the Onboarding Setup

1. Fill Out Your Contact Info:
   • Enter your basic company details, including company name, business email, contact person, physical address, website URL and social media links.
     • ⚠️ Common Pitfall: Ensure your website URL includes https://—leaving this out may cause a validation error. 
     • ⚠️ Common Pitfall: You can use the full URL or username of your social media accounts during the setup process, but you will need to follow unique standards when in your individual storefront managers. 
       • The Knot: Fill in the URL of your Facebook Page, and username for Twitter, Instagram or Pinterest.
       • WeddingWire: Fill in the full social media URL (ie: https://www.instagram.com/yourusername/).
2. Create Your Profile:
   • Add details about your business history, size and unique qualities. 
3. Provide Business Information
   • Enter a brief description of your services that differs from the one currently on your own website or social media pages, to avoid any potential SEO conflicts.
4. Set Up Your FAQs:
   • Answer the pre-populated frequently asked questions to make better matches with potential couples.
5. Upload Media:
   • Upload high-quality photos and videos of your past work to showcase your business. 
   • 💡Tip: Use high-resolution .jpg or .png images under 5MB for the best visual results.
6. Configure Pricing Info:
   • Provide your starting price, the average amount couples usually spend and package details for your services.
   • 📈 Pro-Tip: Nearly 80% of couples look for pricing transparency right away. Providing
     accurate estimates significantly increases your chances of matching with couples
     who are a good fit. 

Troubleshooting Tips

• Wizard is frozen or won't let you click "Next":
  • Ensure all mandatory fields (marked with an asterisk *) are filled out and that your uploaded images are not larger than the file size limit. 
  • Try clearing your browser cache or switching to Google Chrome.
• Locked out of the Inbox, Insights, or other paid features:
  • To help you set your business up for success, access to these features is temporarily locked until you finish the onboarding setup.
  • Our data shows that vendors who don't add essential content right away miss out on high-quality matches. While your storefront is technically live, we keep you focused on the setup experience, so couples see exactly what they need to book you.
  • When will features unlock? You will automatically gain full access to all paid features immediately after completing the wizard, or exactly 7 days after signing your contract—whichever comes first.

Once you've completed your paid WeddingPro setup, you can continue to optimize your storefront and manage your leads to make the most of your storefront on The Knot or WeddingWire.