If you are experiencing difficulties logging in and managing your account, we recommend that you check the following things:
- Confirm you are using the correct browser and that it is updated to its latest version.
- Clear your cache, cookies and browsing history.
- If issues persist, contact our Support Team at support@weddingpro.com with the following information:
- Screenshots of any error messages you are seeing.
- The browser you are using (and its version, if possible).
- Whether you are experiencing this issue on a specific device or operating system.
Browser Compatibility
- The Knot and WeddingWire work best with the latest version of Chrome or Mozilla Firefox.
- Our sites are not fully compatible with the AOL, Netscape, Safari or early versions of Internet Explorer web browsers.
- To download the latest version of Google Chrome or Mozilla Firefox, please click the corresponding link below: